Product and Scientific Support

As Scientists Helping Scientists, we take pride in offering exceptional product and scientific support to educate, troubleshoot and collaborate with researchers. These services are integral in maintaining the quality of our products and advancing scientific knowledge. We invite you to share in the STEMCELL experience where we are passionate about science, driven by quality, and committed to excellence.

Our dedicated team of Product and Scientific Support specialists provides support to scientists around the globe, from our locations in North America, Europe, and Asia. To connect with one of our Product and Scientific Support specialists please email us, call us during local business hours, or chat with us online.

In addition to one-on-one support, our Product and Scientific Support team provides protocols, best practices, and product applications on our Tech Tips page. Feel free to let us know which Tech Tip topic you would like us to address.

Contact STEMCELL Technologies

Our Customer Service, Sales, and Product and Scientific Support departments in North America are available between 6 am and 5 pm Pacific Time (9 am and 8 pm Eastern Time). One of our representatives will be happy to help you by telephone or email. Please complete the form to contact us by email. A representative will get back to you shortly.

StemCell Technologies Inc. and affiliates ("STEMCELL Technologies") does not share your email address with third parties. StemCell Technologies Inc. will use your email address to confirm your identity and send you newsletters, transaction-related emails, promotional and customer service emails in accordance with our privacy policy. You can change your email preferences at any time.