At STEMCELL Technologies the protection of your personal information has always been a top priority. STEMCELL’s policy regarding the collection, use and disclosure, if any, of personal information can be broken down into the 10 principles covered in Canada's Personal Information Protection and Electronic Documents Act ("PIPEDA").
- Accountability
- Identifying Purpose
- Consent
- Limiting Collection
- Website Privacy Policy
STEMCELL is responsible for personal information under its control. We have designated a Privacy Officer who is accountable for our compliance with this Policy and all applicable privacy laws. All STEMCELL employees are responsible for day-to-day compliance. When we use trusted third parties to act on our behalf by performing such functions as delivering packages, processing credit card payments, or maintenance of our website, appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.
Unless the purpose is self-evident due to the nature of the transaction in question, STEMCELL will identify the purposes for which personal information is collected at or before the time the information is collected. The proposed purposes will be described in a reasonably understandable manner. An example of a self-evident purpose is requesting the name and address of the person placing an order in order to ensure proper delivery.
We will collect, use or disclose your personal information only with your knowledge and consent, except where required or permitted by law. STEMCELL will not make your consent a requirement to the supply of a product or a service other than required to be able to supply the product or service. Consent can be expressed or, in some circumstances, implied, and given in writing, by using or not using a check-off box, electronically, orally (in person or by telephone), or by your conduct, such as use of a product or service.
In determining the type of consent to obtain, STEMCELL will consider all relevant factors, including the sensitivity of the information and your reasonable expectations. You may withdraw your consent at any time. STEMCELL will use implied consent to collect or use your personal information where one or more of the following apply: a customer relationship already exists express consent has already been given where the purpose of using the personal information is reasonably apparent to you. The collection of personal information by STEMCELL will be limited to what is necessary for the purposes which it identifies.
We will collect personal information by fair and lawful means. Examples of why we collect personal information:
General communication
Processing and tracking transactions
Providing products and services to you
Recommending products and services that STEMCELL believes will be of interest and provide value to you
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. It will be retained only as long as necessary for these purposes, for our business relationship, or as required by law. We do not share your personal information
STEMCELL Technologies Inc is committed to protecting your privacy and ensuring that you understand how information about you may be collected and used. This Website Privacy Policy reviews the types of information that STEMCELL Technologies Inc collects or may collect from you, to whom that information may be disclosed, and for what purposes it may be disclosed. Please note: by registering for STEMCELL Technologies Inc email updates, or by setting up an account, participating in a webinar, survey, opt-in program or promotion; or by providing identifiable data, you agree to these terms. As we update and diversify our services, this policy will evolve. Please check this page for updates. The Information We Collect When registering, users provide personally identifiable information, which may include, but not be limited to, their first and last name, email address, mailing address, telephone number, a user-chosen password, and personal information. All users may decline to share such information with us, by simply choosing not to register on the website. All users may opt to remove or correct any such information from our database by contacting us. During the registration process, users are given the option to opt-in or out of our email mailing. "Cookies" and "Clickstream" Data Many companies on the Internet use so-called "cookie" files to track the web surfing habits of their visitors. A "cookie" is a file that the web site places on your computer which contains a unique, randomly assigned number in order to remind the web site of who you are so that the web site can access your registration information and preferences from the web site's computer when you access the web site. Cookies are also used to determine the extent of a users repeat usage, to track "clickstream" data or the trail of web surfing activity you engage in, and to personalize advertising that you may see on the web site. If you prefer, you can set your browser to notify you when you have received a cookie or so that your computer will not accept cookies. Some web pages do not function properly where the user's browser is set not to accept cookies. Email-A-Friend If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. STEMCELL Technologies Inc will automatically send the friend a one-time email inviting them to visit the site. This information is used for the sole purpose of sending this one-time email and is not stored by STEMCELL Technologies Inc. The friend may contact STEMCELL Technologies Inc to request the blockage of this information from further unwanted contact. Security This site has security measures in place to protect against the loss, misuse, or alteration of information under our control. We are using the latest SSL technology. This is the industry standard in security protocol. When you are using secure browsers like Netscape and Internet Explorer to communicate with us the information is encrypted in a way that is extremely difficult for anyone else to decode. On our site, all your transactions take place in an environment that employs security measures such as firewalls and encryption of data we store. Once we receive your information, we take steps to make sure that things are secure as possible on our end. Opt-Out Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by following the instructions at the end of the email. The user may also contact us at 604-877-0713 to opt-out. Revisions to This Policy STEMCELL Technologies Inc reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted on the website. You can contact STEMCELL Technologies Inc by phone at 1-800-667-0322 or 604-877-0713 and by email at info@STEMCELL.com.